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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Reference services (libraries) -- United States -- Management.
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Cover image for Wired for survival : the rational (and irrational) choices we make, from the gas pump to terrorism
Wired for survival : the rational (and irrational) choices we make, from the gas pump to terrorism
Polski, Margaret M.
2009
Perpustakaan Kuala Lumpur
ISBN 
9780132420280
Excerpt: 
Consumers' preferences
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Cover image for Developing winning brand strategies
Developing winning brand strategies
Finskud, Lars
2009
ISBN 
9789746521277
Excerpt: 
Consumers' preferences
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Cover image for Emotional branding : the new paradigm for connecting brands to people
Emotional branding : the new paradigm for connecting brands to people
Gobe, Marc.
2009
ISBN 
9781581156720
Excerpt: 
Consumers' preferences
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Cover image for Emotional branding : the new paradigm for connecting brands to people
Emotional branding : the new paradigm for connecting brands to people
Gobe, Marc.
2009
ISBN 
9781581156720
Excerpt: 
Consumers' preferences
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0.0000
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