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Cover image for Service innovation : how to go from customer needs to breakthrough services
Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A.
2010
ISBN 
9780071713009
Excerpt: 
Service innovation : how to go from customer needs to breakthrough services / Bettencourt, Lance A.
Relevance: 
0.7447
Available:
Cover image for The customer signs your paycheck
The customer signs your paycheck
Cooper, Frank, 1938-
2010
ISBN 
9780071632881
Excerpt: 
Customers services
Relevance: 
0.0000
Available:
Cover image for Outstanding! : 47 ways to make your organization exceptional
Outstanding! : 47 ways to make your organization exceptional
Miller, John G.
2010
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780399156403
Excerpt: 
Customer service
Relevance: 
0.0000
Available:
Cover image for The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN 
9780071745093
Excerpt: 
, boosting problem-solving skills and improving customer service / Rickenbacher, Colleen A.
Relevance: 
0.0000
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Cover image for Outstanding! : 47 ways to make your organization exceptional
Outstanding! : 47 ways to make your organization exceptional
Miller, John G.
2010
ISBN 
9780399156403
Excerpt: 
Customer service
Relevance: 
0.0000
Available:
Cover image for Islamic beliefs and practices
Islamic beliefs and practices
Stefon, Matt In association with Britannica Educational Publishing, Rosen Educational Services
2010
Perpustakaan Kuala Lumpur
ISBN 
9781615300174
Excerpt: 
In association with Britannica Educational Publishing, Rosen Educational Services
Relevance: 
0.0000
Available:
Cover image for 100 powerful ways to win & keep new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today!
100 powerful ways to win & keep new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today!
Timm, Paul R.
2010
Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833246724
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for How companies win : profiting from demand-driven business models no matter what business you're in
How companies win : profiting from demand-driven business models no matter what business you're in
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN 
9780062000453
Excerpt: 
Customer service -- Management
Relevance: 
0.0000
Available:
Cover image for C-Scape : conquer the forces changing business today
C-Scape : conquer the forces changing business today
Kramer, Larry 1950-
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780061984976
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Md. Ali Berahim
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789673690213
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for 10 steps to successful customer service
10 steps to successful customer service
Kamin, Maxine.
Provides a quick key practice check up that helps both front line customer service professionals and their managers keep their focus on creating satisfied customers. Hits all the important bases, from trust and relationship building to maintaining a big picture perspective to avoid burnout on the job.
2010
Perpustakaan Kuala Lumpur
ISBN 
9781562865900
Excerpt: 
10 steps to successful customer service / Kamin, Maxine.
Relevance: 
0.0000
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Cover image for Effective customer care
Effective customer care
Wellington, Patricia.
2010
Perpustakaan Jabatan
ISBN 
9780749459970
Excerpt: 
Customer services - Case studies
Relevance: 
0.0000
Available: