A frank and honest memoir by Britain's former ambassador to Kabul which provides a unique, high-level insight into Western policy in Afghanistan. -- From publisher description.

Provides one thousand practice questions and answers and four practice tests for the 220-701 and 220-702 exams.

"Project Planning and Management: A Guide for CNLs, DNPs, and Nurse Executives provides a step-by-step approach to developing, implementing, and evaluating a project plan. This book serves as a guide to refining the idea or question, reviewing relevant evidence to support a best practice intervention, and outlining process dynamics, outcomes management, and evaluation strategies. Features throughout the text include chapter objectives, key terms, summaries, evidence-based examples, boxed articles, case studies, and review questions, as well as PowerPoint presentations and exam questions. This is the perfect resource for capstone courses and field studies as well as an ideal reference for professionals"--BOOK JACKET.

"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--

Provides a behind-the-scenes look at the making of the multiplayer online game with interviews, character sketches, and artwork of the new weapons, starships, and worlds.

"Wi-Fi has become the preferred means for connecting to the internet - at home, in the office, in hotels and at airports. Increasingly, Wi-Fi also provides internet access for remote communities where it is deployed by volunteers in community-based networks, by operators in 'hotspots' and by municipalities in 'hotzones'. This book traces the global success of Wi-Fi to the landmark change in radio spectrum policy by the US FCC in 1985, the initiative by NCR Corporation to start development of Wireless-LANs and the drive for an open standard IEEE 802.11, released in 1997. It also singles out and explains the significance of the initiative by Steve Jobs at Apple to include Wireless-LAN in the iBook, which moved the product from the early adopters to the mass market. The book explains these developments through first-hand accounts by industry practitioners and concludes with reflections and implications for government policy and firm strategy"--

With the vast majority of Facebook users caught in a frenzy of 'friending', 'liking' and 'commenting', at what point do we pause to grasp the consequences of our info-saturated lives? What compels us to engage so diligently with social networking systems? Networks Without a Cause examines our collective obsession with identity and self-management coupled with the fragmentation and information overload endemic to contemporary online culture. With a dearth of theory on the social and cultural ramifications of hugely popular online services, Lovink provides a path-breaking critical analysis of our over-hyped, networked world with case studies on search engines, online video, blogging, digital radio, media activism and the Wikileaks saga. This book offers a powerful message to media practitioners and theorists: let us collectively unleash our critical capacities to influence technology design and workspaces, otherwise we will disappear into the cloud. Probing but never pessimistic, Lovink draws from his long history in media research to offer a critique of the political structures and conceptual powers embedded in the technologies that shape our daily lives.

"This book provides a preview of emerging wireless technologies and their architectural impact on the future mobile Internet. The reader will find an overview of architectural considerations for the mobile Internet, along with more detailed technical discussion of new protocol concepts currently being considered at the research stage. The first chapter starts with a discussion of anticipated mobile/wireless usage scenarios, leading to an identification of new protocol features for the future Internet. This is followed by several chapters that provide in-depth coverage of next-generation wireless standards, ad hoc and mesh network protocols, opportunistic delivery and delay tolerant networks, sensor network architectures and protocols, cognitive radio networks, vehicular networks, security and privacy, and experimental systems for future Internet research. Each of these contributed chapters includes a discussion of new networking requirements for the wireless scenario under consideration, architectural concepts and specific protocol designs, many still at research stage"--

A comprehensive understanding of food and agriculture security is best wrought through multidisciplinary analysis. Indeed, multiple academic disciplines provide lenses through which the multiple dimensions of food and agriculture security may be comprehensively examined. Food and agriculture security-- a stated priority research area of the U.S. Department of Homeland Security-- concerns the safety, security, and ongoing operation of the agricultural and food system in a global society that values both trade and security. Any attempt to understand the food system must involve multidisciplinary, multidimensional study. This book offers a bona fide multidisciplinary as well as historical approach to help students appreciate such a complex and multifaceted subject. Authored by scholars within the Frontier program for the historical studies of border security, food security, and trade policy, the book reviews some of the most salient and trade-related food and agriculture security concerns of the 19th century, describes the modern-day policy and industry contexts in which food and agriculture security issues arise, provides historical and contemporary illustrations of the vulnerability in the food and agriculture sector, identifies modern-day domestic (United States) as well as international (e.g., China) challenges, and highlights the role that public-private partnerships and cross-border cooperation must play in ensuring food and agriculture security in a globalized world.

"Provides basic information about the different types of sprains and strains the body can get"--Provided by publisher.

Provides one thousand practice questions and answers and four practice tests for the 220-701 and 220-702 exams.