Limit Search Results
Author
Format
Language
Library
Shelf Location
Subject
Switch to list view
Switch to thumbnail view
Select an Action
2 Results Found Subscribe to search results
00PKL
Print
Cover image for Assessing service quality : satisfying the expectations of library customers
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913086
Excerpt: 
Public services (Libraries) -- United States -- Evaluation
Relevance: 
0.0000
Available:
Cover image for Managing with data : using ACRLMetrics and PLAmetrics
Managing with data : using ACRLMetrics and PLAmetrics
Hernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838912430
Excerpt: 
Libraries -- Evaluation -- Statistical methods
Relevance: 
0.0000
Available: