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Cover image for The Toyota way to service excellence : lean transformation in service organizations
The Toyota way to service excellence : lean transformation in service organizations
Liker, Jeffrey K
2016
Perpustakaan Medan Idaman
ISBN 
9781259641107
Excerpt: 
The Toyota way to service excellence : lean transformation in service organizations Liker
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Cover image for Managing and leading people through organizational change : the theory and practice of sustaining change through people
Managing and leading people through organizational change : the theory and practice of sustaining change through people
Hodges, Julie
2016
Perpustakaan Kuala Lumpur
ISBN 
9780749474195
Excerpt: 
Transformational leadership -- Case studies
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