This book provides the communication principles that are so critical for today's managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills.

Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.