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2008
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Jabatan
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.7446
Available: