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Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
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0.4963
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Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
Relevance: 
0.4963
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Cover image for Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Blackshaw, Pete
2008
Perpustakaan Kuala Lumpur
ISBN 
9780385522724
Excerpt: 
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's
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0.3723
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Cover image for The agenda : what every business must do to dominate the decade
The agenda : what every business must do to dominate the decade
Hammer, Michael
2001
Perpustakaan Kuala Lumpur
ISBN 
9780609609668
Excerpt: 
The agenda : what every business must do to dominate the decade Hammer, Michael
Relevance: 
0.3723
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Cover image for UX best practices : how to achieve more impact with user experience
UX best practices : how to achieve more impact with user experience
Degen, Helmut, 1964- Yuan, Xiaowei, 1963-
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071752510
Excerpt: 
Success in business
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
Succes in business
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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
2008
ISBN 
9780070138636
Excerpt: 
Succes in business
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
Succes in business
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Cover image for The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius
The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius
Vitale, Joe 1953-
2007
ISBN 
9780470108109
Excerpt: 
Social responsibility of business
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Cover image for The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius
The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius
Vitale, Joe 1953-
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470108109
Excerpt: 
Social responsibility of business
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Cover image for The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius
The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius
Vitale, Joe 1953-
2007
ISBN 
9780470108109
Excerpt: 
Social responsibility of business
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Cover image for Making meaning : how successful businesses deliver meaningful customer experiences
Making meaning : how successful businesses deliver meaningful customer experiences
Diller, Steve Shedroff, Nathan Rhea, Darrel
2006
ISBN 
9780321374097
Excerpt: 
Making meaning : how successful businesses deliver meaningful customer experiences Diller, Steve
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