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Cover image for Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Kaufman, Ron
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789810718329
Excerpt: 
Customer relations
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Cover image for Winning with customers: a playbook for B2B
Winning with customers: a playbook for B2B
Pigues, D. Keith Alderman, Jerry D.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780470547991
Excerpt: 
Customer relations -- Management
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Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Customer relations
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Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Customer relations
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
Customer relations
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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
2008
ISBN 
9780070138636
Excerpt: 
When customers think we don't care : ending actions that self-destruct companies, customer service
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
Excerpt: 
Customer relations
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Cover image for Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Blackshaw, Pete
2008
Perpustakaan Kuala Lumpur
ISBN 
9780385522724
Excerpt: 
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
Customer relations
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Cover image for Human Sigma : managing the employee-customer encounter
Human Sigma : managing the employee-customer encounter
Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN 
9781595620163
Excerpt: 
Customer relations
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Cover image for Human Sigma : Managing the employee-customer encounter
Human Sigma : Managing the employee-customer encounter
Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781595620163
Excerpt: 
Customer relations
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Cover image for The golden apple : how to grow opportunity and harvest success
The golden apple : how to grow opportunity and harvest success
Aaronson, Kathy
2006
ISBN 
9780471777823
Excerpt: 
Customer relations
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