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Cover image for Secret Manual Of The Sales Warrior
Maxine Teo
2020
Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN 
9789811454806
Excerpt: 
Customer relations
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Cover image for A stakeholder approach to issues management
Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN 
9781606490976
Excerpt: 
Customer relations
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Cover image for The hidden power of your customers : four keys to growing your business through existing customers
Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118018217
Excerpt: 
Customer relations -- Management
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Cover image for The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN 
9780071745093
Excerpt: 
Customer relations
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Cover image for How companies win : profiting from demand-driven business models no matter what business you're in
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN 
9780062000453
Excerpt: 
Customer service -- Management
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Cover image for Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Customer relations
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Cover image for Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Customer relations
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Cover image for Human Sigma : managing the employee-customer encounter
Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN 
9781595620163
Excerpt: 
Customer relations
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Cover image for Human Sigma : Managing the employee-customer encounter
Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781595620163
Excerpt: 
Customer relations
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Cover image for Strategies that win sales : best practices of the world's leading organizations
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Customer relations
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Cover image for Make winning a habit
Page, Rick
2006
Perpustakaan Kuala Lumpur
ISBN 
9780071465021
Excerpt: 
Customer relations
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Cover image for Strategies that win sales : best practices of the world's leading organizations
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Customer relations
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