Cover image for The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
Title:
The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
Author:
Thompson, Harvey
ISBN:
9780071352109
Personal Author:
Thompson, Harvey
Publication Information:
London : McGraw Hill 2000
Physical Description:
xv, 247 p. ; 24 cm.
General Note:
Includes index
Subject Term:
Customer relations

International Business Machines Corporation

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 39292001726734 Adult Non-fiction Book 658.812/THO
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