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Subject: Customer relations - Management

Author

Brown, Stanley A.

(2)

Bund, Barbara E.

(2)

Donoghue, Karen

(2)

(2)

(1)

Bergeron, Bryan

(1)

(1)

Cunningham, Patricia M.

(1)

Davis , Mark M.

(1)

(1)

Greenberg, Paul

(1)

(1)

Nykamp, Melinda

(1)

(1)

Petouhoff, Dr. Natalie L.

(1)

Porter, Micheal E.

(1)

(1)

(1)

Format

(18)

Language

(2)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Shelf Location

Management and Economic

Publication Date

-

(8)

(3)

(2)

(2)

(2)

(1)

Subject

Relationship marketing

(3)

Consumer satisfaction

(2)

Sucess in business

(2)

Consumers' preferences

(1)

Customer relations - Management - Data processing

(1)

Customer service - Management

(1)

Customer services - Management

(1)

(1)

Electronic commerce

(1)

(1)

Service Industries - Technological Innovations - Management

(1)

Value analysis (Cost control)

(1)

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Cover image for The outside-in corporation : how to build a customer-centric organization for breakthrough results

The outside-in corporation : how to build a customer-centric organization for breakthrough results

The outside-in corporation : how to build a customer-centric organization for breakthrough results

Bund, Barbara E.

2006

ISBN

9780071459310

Excerpt:

Customer relations - Management

Relevance:

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Cover image for The outside-in corporation : how to build a customer-centric organization for breakthrough results

The outside-in corporation : how to build a customer-centric organization for breakthrough results

The outside-in corporation : how to build a customer-centric organization for breakthrough results

Bund, Barbara E.

2006

Perpustakaan Jabatan

ISBN

9780071459310

Excerpt:

Customer relations - Management

Relevance:

0.0000

Available:

Cover image for CRM unplugged : realeasing CRM's strategic value

CRM unplugged : realeasing CRM's strategic value

CRM unplugged : realeasing CRM's strategic value

Bligh, Philip Turk, Douglas Porter, Micheal E.

2004

ISBN

9780471483045

Excerpt:

Customer relations - Management - Data processing

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Cover image for Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Peppers, Don Rogers, Martha

2004

Perpustakaan Kuala Lumpur

ISBN

9780471485902

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Peppers, Don

2004

Perpustakaan Kuala Lumpur

ISBN

9780471485902

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Davis , Mark M.

2003

Perpustakaan Kuala Lumpur

Excerpt:

Customer relations - Management

Relevance:

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Cover image for Built for use

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

Relevance:

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Cover image for Performance driven crm

Performance driven crm

Performance driven crm

Brown, Stanley A. Gulycz, Moosha

2002

ISBN

9780470831618

Excerpt:

Customer relations - Management

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Cover image for Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Essentials of CRM

Essentials of CRM

Essentials of CRM

Bergeron, Bryan

2002

Perpustakaan Kuala Lumpur

ISBN

9780471206033

Excerpt:

Customer relations - Management

Relevance:

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Cover image for CRM Redefining customer relationship management

CRM Redefining customer relationship management

CRM Redefining customer relationship management

Peel, Jeffrey

2002

ISBN

9781555582630

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Customer relationship management

Customer relationship management

Customer relationship management

Anton, Dr. Jon Petouhoff, Dr. Natalie L.

2002

ISBN

9780130990693

Excerpt:

Customer relations - Management

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