The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Title:

Author:

Soudagar, Reza

Iyer, Vinay

Hildebrand, Volker

ISBN:

9780071786973

Personal Author:

Publication Information:

New York : McGraw-Hill, c2012.

Physical Description:

xxvi, 292 p. : ill. ; 24 cm.

Subject Term:

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Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292004258290	Adult Bussiness & Economic (openshelf)	658.812/SOU	Searching... Unknown