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Kerpen, Dave.

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071800471

Excerpt:

Likeable business : why today's consumers demand more and how leaders can deliver / Kerpen, Dave.

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Frei, Frances Morriss, Anne

2012

Perpustakaan Kuala Lumpur

ISBN

9781422133316

Excerpt:

Uncommon service : how to win by putting customers at the core of your business / Frei, Frances

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Tocquigny, Rick, 1955- Butcher, Andy

2012

Perpustakaan Jabatan

ISBN

9780132905336

Excerpt:

When core values are strategic : how the basic values of Procter & Gamble transformed leadership

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