Cover image for Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Title:
Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Author:
Brinkman, Rick

Kirschner, Rick
ISBN:
9780071448024
Personal Author:
Brinkman, Rick
Publication Information:
New York: McGraw-Hill, c2006.
Physical Description:
133 p. ; 24 cm.

ix, 133 p. ; 24 cm.
Subject Term:
Customer relations

Customer services
Added Author:
Kirschner, Rick