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Cover image for Customer relationship management : a database approach
Customer relationship management : a database approach
Kumar, V. Reinartz, Werner J.
2006
Perpustakaan Kuala Lumpur
ISBN 
9780471271338
Excerpt: 
Customer relationship management : a database approach Kumar, V.
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Cover image for Concumer insight : how to use data and market research to get closer to your customer
Concumer insight : how to use data and market research to get closer to your customer
Stone, Merlin Stone , Merlin
2005
ISBN 
9780749442927
Excerpt: 
Customer relations -- Management
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