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Designing and implementing virtual reference services : a LITA guide

Thomsett-Scott, Beth C., editor of compilation

2013

Perpustakaan Kuala Lumpur

ISBN

9781555708993

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Designing and implementing virtual reference services : a LITA guide / Thomsett-Scott, Beth C

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The cybrarian's web : an A-Z guide to 101 free Web 2.0 tools and other resources

Peltier-Davis, Cheryl Ann.

2012

Perpustakaan Kuala Lumpur

ISBN

9781573874274

Excerpt:

Electronic reference services (Libraries)

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Reference and information services in the 21st century : an introduction

Cassell, Kay Ann Hiremath, Uma

2011

Perpustakaan Kuala Lumpur

ISBN

9781555707408

Excerpt:

Reference and information services in the 21st century : an introduction / Cassell, Kay Ann

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Virtual reference best practices : Tailoring services to your library

Kern, M. Kathleen

2009

Perpustakaan Kuala Lumpur

ISBN

9780838909751

Excerpt:

Virtual reference best practices : Tailoring services to your library / Kern, M. Kathleen

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Virtual reference service : from competencies to assessment

2008

Perpustakaan Kuala Lumpur

ISBN

9781555705282

Excerpt:

Electronic reference service (Libraries) -- Study and teaaching

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Virtual reference service : from competencies to assessment

2008

ISBN

9781555705282

Excerpt:

Electronic reference service (Libraries) -- Study and teaaching

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Social software in libraries : building collaboration, communication, and community Online

Farkas, Meredith G.

2007

Table of contents only http://www.loc.gov/catdir/toc/ecip0711/2007004515.html

Perpustakaan Kuala Lumpur

ISBN

9781573872751

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Electronic reference services (Libraries)

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