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Cover image for The customer services workbook
The customer services workbook
Lake, Neville Itickey, Kristen
2002
Perpustakaan Kuala Lumpur
Excerpt: 
The customer services workbook Lake, Neville
Relevance: 
1.2408
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Cover image for The customer services workbook
The customer services workbook
Lake, Neville Itickey, Kristen
2002
ISBN 
9780749437893
Excerpt: 
The customer services workbook Lake, Neville
Relevance: 
1.2408
Available:
Cover image for The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
Peverell, Roger
2017
Perpustakaan Kuala Lumpur
ISBN 
9781907794490
Excerpt: 
Financial services industry -- Customer services.
Relevance: 
0.7447
Available:
Cover image for Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close
Schiffman, Stephan
2013
Pustaka KL @ Keramat
ISBN 
9780071791625
Excerpt: 
Secrets of selling services : everything you need to sell what your customer can't see - from pitch
Relevance: 
0.7446
Available:
Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
Relevance: 
0.7446
Available:
Cover image for Protecting main street : measuring the customer experience in financial services for business and public policy
Protecting main street : measuring the customer experience in financial services for business and public policy
Lubin, Paul C.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780415996013
Excerpt: 
Protecting main street : measuring the customer experience in financial services for business and
Relevance: 
0.7446
Available:
Cover image for Service innovation : how to go from customer needs to breakthrough services
Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A.
2010
ISBN 
9780071713009
Excerpt: 
Service innovation : how to go from customer needs to breakthrough services / Bettencourt, Lance A.
Relevance: 
0.7447
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Cover image for Air Mata di Brisbane
Air Mata di Brisbane
Norlaila Mohd. Samli, author.
2018
Pustaka KL @ Keramat
ISBN 
9789671629505
Excerpt: 
Customs administrations -- Malaysia
Relevance: 
0.0000
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Cover image for Winning in Service Markets : Success through People, Technology and Strategy
Winning in Service Markets : Success through People, Technology and Strategy
Wirtz, Jochen
2017
Perpustakaan Kuala Lumpur
ISBN 
9781944659059
Excerpt: 
Winning in Service Markets : Success through People, Technology and Strategy / Wirtz, Jochen
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0.0000
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Cover image for Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Michelli, Joseph A.
2016
Perpustakaan Lembah Pantai
ISBN 
9789814660594
Excerpt: 
Automobile industry and trade -- Customer services -- Germany
Relevance: 
0.0000
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
Relevance: 
0.0000
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Cover image for Competing against luck : the story of innovation and customer choice
Competing against luck : the story of innovation and customer choice
Christensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author
2016
Perpustakaan Kuala Lumpur
ISBN 
9780062565235
Excerpt: 
Customer services
Relevance: 
0.0000
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