Qurshi, Mahvash Velde, Dirk Willem te
 2008
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9780850928778
Excerpt: 
Working smart and small : The role of knowledge-based and service in industries in growth
Relevance: 
0.7447
 Poynter, Gavin
 2000
 Perpustakaan Kuala Lumpur
ISBN 
 9780720123418
Excerpt: 
Restructuring in the service industries : managemnet reform and workplace relations in the UK
Relevance: 
0.7446
 Poynter, Gavin, 1949-
 2000
ISBN 
 9780720123418
Excerpt: 
Restructuring in the services industries : management reform and workplace relations in the UK
Relevance: 
0.7447
 FAZLI IDRIS
 2019
 Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9789674128319
Excerpt: 
Service industries  --  Management
Relevance: 
0.0000
 Malaysia,   jurisdiction governed.
 2018
 Pustaka KL @ Keramat
ISBN 
 9789678927116
Excerpt: 
Service industries  --  Taxation  --  Malaysia
Relevance: 
0.0000
 Malaysia,   jurisdiction governed.
 2018
ISBN 
 9789678927093
Excerpt: 
Service industries  --  Taxation  --  Malaysia
Relevance: 
0.0000
 Maimunah Sulaiman,   author Abd. Rahim Awang,   author. Nuraisyah Chua Abdullah,   1975-   author Mohd Raziff Jamaluddin,   author Rozian Mohd Taha,   author
 2017
 Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak
ISBN 
 9789834619824
Excerpt: 
Service industries
Relevance: 
0.0000
 Wirtz, Jochen
 2017
 Perpustakaan Kuala Lumpur
ISBN 
 9781944659059
Excerpt: 
Service industries  --  Marketing.
Relevance: 
0.0000
 Mathe, Hervé
 2016 2015
 Perpustakaan Kuala Lumpur
ISBN 
 9789814719575
Excerpt: 
Service industries - Technological innovations
Relevance: 
0.0000
 Gagne, Tammy.
 2014
 Perpustakaan Kuala Lumpur
ISBN 
 9781612284729
Excerpt: 
Service industries   --  Juvenile literature.
Relevance: 
0.0000
 Malaysia,   jurisdiction governed.
 2014
 Perpustakaan Jabatan
ISBN 
 9789678924856
Excerpt: 
Service industries  --  Taxation  --  Malaysia
Relevance: 
0.0000
 Maruwiah Ahmat
 2013
 Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak
ISBN 
 9789675397806
Excerpt: 
Service industries z Malaysia
Relevance: 
0.0000
 Dasu, Sriram Chase, Richard B.
 2013
 Perpustakaan Kuala Lumpur
ISBN 
 9780071809931
Excerpt: 
Service industries - Management
Relevance: 
0.0000
 Block, Peter.
 2013
 Perpustakaan Kuala Lumpur
ISBN 
 9781609948221
Excerpt: 
Stewardship :    choosing service over self-interest /   Block, Peter.
Relevance: 
0.0000
 Polak, Paul. Warwick, Mal
 2013
ISBN 
 9781609940775
Excerpt: 
The business solution to poverty : designing products and services for three billion new customers /
Relevance: 
0.0000
 Jabil Mapjabil Kadir Din
 2012
 Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai
ISBN 
 9789675311857
Excerpt: 
Service industries  --  Research  --  Malaysia
Relevance: 
0.0000
 Frei, Frances Morriss, Anne
 2012
 Perpustakaan Kuala Lumpur
ISBN 
 9781422133316
Excerpt: 
Service industries - Management
Relevance: 
0.0000
 Fischer, Thomas Gebauer, Heiko Fleisch, Elgar
 2012
 Perpustakaan Kuala Lumpur
ISBN 
 9781107022454
Excerpt: 
Service industries.
Relevance: 
0.0000
 Hoover, John,   1952-
 2012
 Perpustakaan Kuala Lumpur Pustaka KL @ Keramat
ISBN 
 9789833832637
Excerpt: 
 incompetency : survive and thrive without killing your boss /  Hoover, John,   1952-
Relevance: 
0.0000
 Jackson, Thomas Lindsay, 1949-
 2012
 Perpustakaan Kuala Lumpur
ISBN 
 9781439837412
Excerpt: 
Health Services Administration -- standards -- United States
Relevance: 
0.0000
 Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael
 2012
 Perpustakaan Jabatan
ISBN 
 9780273740483
Excerpt: 
Service operations management :  improving service delivery / Johnston, Robert, 1953-
Relevance: 
0.0000
 Fitzsimmons, James A.
 2011
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9780071289276
Excerpt: 
Service industries - Management
Relevance: 
0.0000
 Vilades, Xenia
 2011
 Perpustakaan Kuala Lumpur
ISBN 
 9788492643561
Excerpt: 
Service industries  -- Management.
Relevance: 
0.0000
 Corby, Susan, 1941- Symon, Graham
 2011
 Perpustakaan Kuala Lumpur
ISBN 
 9780230278639
Excerpt: 
Working for the state : employment relations in the public services / Corby, Susan, 1941-
Relevance: 
0.0000
 Leadbetter, Jane
 2011
 Perpustakaan Kuala Lumpur
ISBN 
 9781852526719
Excerpt: 
Sales & service excellence /  Leadbetter, Jane
Relevance: 
0.0000
 Greenberg, Michael I. Madsen, James M.
 2011
 Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-b.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-d.html Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-t.html
 Perpustakaan Kuala Lumpur
ISBN 
 9781405180719
Excerpt: 
Emergency Service, Hospital
Relevance: 
0.0000
 Keyes, Jessica, 1950-
 2010
 Perpustakaan Kuala Lumpur
ISBN 
 9781439803196
Excerpt: 
Marketing IT products and services / Keyes, Jessica, 1950-
Relevance: 
0.0000
 Keyes, Jessica, 1950-
 2010
 Perpustakaan Kuala Lumpur
ISBN 
 9781439803196
Excerpt: 
Marketing IT products and services : Keyes, Jessica, 1950-
Relevance: 
0.0000
 Sigmon, Patricia.
 2010
 Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9780470554258
Excerpt: 
Service industries
Relevance: 
0.0000
 Gallouj, Faiz Djellal, Faridah
 2010
 Perpustakaan Kuala Lumpur
ISBN 
 9781849803748
Excerpt: 
Service industries -- Technological innovations
Relevance: 
0.0000
 Robb, J. D.,   1950-
 2010
 Perpustakaan Kuala Lumpur
ISBN 
 9781594134470
Excerpt: 
Service industries workers  --  Crimes against  --  Fiction.
Relevance: 
0.0000
 Martin, James W.
 2009
 Perpustakaan Kuala Lumpur
ISBN 
 9781420068795
Excerpt: 
Service industries -- quality control
Relevance: 
0.0000
 Lovelock, Christopher Wirtz, Jochen Chew, Patricia
 2009
 Perpustakaan Kuala Lumpur
ISBN 
 9789810679958
Excerpt: 
Service industries -- Marketing.
Relevance: 
0.0000
 McDowell, Linda.
 2009
ISBN 
 9781405159784
Excerpt: 
Service industries
Relevance: 
0.0000
 McDowell, Linda.
 2009
 Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9781405159784
Excerpt: 
Service industries
Relevance: 
0.0000
 Price, Bill David Jaffe
 2008
 Perpustakaan Kuala Lumpur
ISBN 
 9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
0.0000
 Price, Bill David Jaffe
 2008
ISBN 
 9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
 Corsi, Patrick
 2008
 Perpustakaan Kuala Lumpur
ISBN 
 9781848211049
Excerpt: 
The marketing of technology intensive products and services : driving innovations for non-marketers /
Relevance: 
0.0000
 Price, Bill David Jaffe
 2008
ISBN 
 9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
0.0000
 Price, Bill David Jaffe
 2008
ISBN 
 9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
 Price, Bill David Jaffe
 2008
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
 9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
 Silvester, Marc Mohi Ahmaed
 2008
ISBN 
 9780273715351
Excerpt: 
Living service : how to delever the service of the future today / Silvester, Marc
Relevance: 
0.0000
 Tyagi, Rajesh K. Gupta, Praveen
 2008
 Perpustakaan Kuala Lumpur
ISBN 
 9780131986008
Excerpt: 
Service industries -- Management.
Relevance: 
0.0000
 Davis, John
 2007
 Perpustakaan Kuala Lumpur
ISBN 
 9780470821329
Excerpt: 
Service industries -- Marketing.
Relevance: 
0.0000
 Patterson, Paul
 2007
ISBN 
 9780733986789
Excerpt: 
Service industries -- New Zealand -- Marketing
Relevance: 
0.0000
 Lovelock, Christopher Wirtz, Jochen
 2007
 Perpustakaan Jabatan
ISBN 
 9780132056762
Excerpt: 
Service industries -- Marketing.
Relevance: 
0.0000
 Bliss, Jeanne
 2006
ISBN 
 9780787980948
Excerpt: 
Chief customer officer : getting past lip service to passionate action Bliss, Jeanne
Relevance: 
0.0000
 Ettlie, John E
 2006
 Perpustakaan Jabatan
ISBN 
 9780750678957
Excerpt: 
Managing innovation : new technology, new products, and new services in a global economy Ettlie
Relevance: 
0.0000
 Mudie, Peter Pirrie , Angela
 2006
 Perpustakaan Jabatan
ISBN 
 9780750666749
Excerpt: 
Service industries -- Marketing -- Management
Relevance: 
0.0000
 Teboul, James
 2006
ISBN 
 9780230006607
Excerpt: 
Servise is front stage : Positioning services for value advantage / Teboul, James
Relevance: 
0.0000
 Serling, Bob
 2006
ISBN 
 9789833317363
Excerpt: 
Service industries -- Marketing
Relevance: 
0.0000
 Wirtz, Jochen
 2005
ISBN 
 9789812449436
Excerpt: 
Service industries AsiaMarketing Case Studies
Relevance: 
0.0000
 Angie, James S
 2005
 Perpustakaan Kuala Lumpur
ISBN 
 9781401859039
Excerpt: 
Occupational safety and health in the emergency services Angie, James S
Relevance: 
0.0000
 Stephenson, James, 1966-
 2005
ISBN 
 9781932531527
Excerpt: 
Service industries -- Planning
Relevance: 
0.0000
 2005
 Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9783832790530
Excerpt: 
Advertising -- Food service.
Relevance: 
0.0000
 Doane, Darryl S. Sloat, Rose D.
 2005
 Perpustakaan Kuala Lumpur
ISBN 
 9780814472590
Excerpt: 
The customer service activity book : 50 activities for inspiring exceptional service / Doane
Relevance: 
0.0000
 Wirtz, Jochen Lovelock, Christopher
 2005
 Perpustakaan Kuala Lumpur
ISBN 
 9789812449436
Excerpt: 
Service industries -- Asia marketing -- Case studies
Relevance: 
0.0000
 Wirtz, Jochen Lovelock, Christopher
 2005
 Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9789812449436
Excerpt: 
Service industries - Asia marketing - Case studies
Relevance: 
0.0000
 Wirtz, Jochen Lovelock, Christopher
 2005
 Perpustakaan Jabatan
ISBN 
 9789812449436
Excerpt: 
Service industries -- Asia marketing -- Case studies
Relevance: 
0.0000
 Nargundkar, Rajendra
 2004
ISBN 
 9780070585829
Excerpt: 
Service industries -- Marketing.
Relevance: 
0.0000
 Zeithaml, Valarie A. Bitner, Mary Jo
 2003
 Perpustakaan Kuala Lumpur
ISBN 
 9780071199148
Excerpt: 
Services industries - Marketing
Relevance: 
0.0000
 Christensen, Clayton M. Raynor, Michael E.
 2003
 Perpustakaan Jabatan
ISBN 
 9781578518524
Excerpt: 
Industrial management
Relevance: 
0.0000
 Christensen, Clayton M.
 2003
ISBN 
 9781578518524
Excerpt: 
Industrial management
Relevance: 
0.0000
 Gubbins, Edmund J.
 2003
 Perpustakaan Kuala Lumpur
ISBN 
 9780749439286
Excerpt: 
Services industries - Management
Relevance: 
0.0000
 Crandall, Rick
 2003
ISBN 
 9780071398718
Excerpt: 
Service industries - Marketing
Relevance: 
0.0000
 Davis , Mark M.
 2003
 Perpustakaan Kuala Lumpur
Excerpt: 
Service Industries - Technological Innovations - Management
Relevance: 
0.0000
 Christensen , Clyton M.
 2002
ISBN 
 9780060521998
Excerpt: 
Industrial management
Relevance: 
0.0000
 Christensen , Clyton M.
 2002
ISBN 
 9780060521998
Excerpt: 
Industrial management
Relevance: 
0.0000
 2002
 Perpustakaan Kuala Lumpur
Excerpt: 
Service industries - Malaysia - Directories
Relevance: 
0.0000
 Kern, Thomas Lacity, Mary Cecelia Willcocks, Leslie P.
 2002
 Perpustakaan Kuala Lumpur
ISBN 
 9780130923554
Excerpt: 
Net sourcing : renting business applications and services over a network Kern, Thomas
Relevance: 
0.0000
 Hoffman, K. Douglas Bateson, John E.G.
 2002
ISBN 
 9780030288920
Excerpt: 
Services industries - Marketing
Relevance: 
0.0000
 2002
ISBN 
 9780273659365
Excerpt: 
Service industries - Marketing
Relevance: 
0.0000
 Gallouj, Faiz
 2002
ISBN 
 9781840646702
Excerpt: 
Service industries - Technological innovations
Relevance: 
0.0000
 Albrecht, Karl Zemke, Ron
 2002
ISBN 
 9780071377225
Excerpt: 
Service industries - United States - Management
Relevance: 
0.0000
 Beckford, John
 2002
 Perpustakaan Kuala Lumpur
ISBN 
 Sumbangan (pbk.)
Excerpt: 
Service industries  --  Management  --  Case studies
Relevance: 
0.0000
 Beckwith, Harry
 2001
 Perpustakaan Kuala Lumpur
ISBN 
 9781587990670
Excerpt: 
Service industries - Marketing
Relevance: 
0.0000
 Terrill, Craig Middlebrooks, Arthur
 2001
ISBN 
 9780844224411
Excerpt: 
Service industries - Marketing - Management
Relevance: 
0.0000
 Lovelock, Christopher
 2001
 Perpustakaan Kuala Lumpur
ISBN 
 9780130173928
Excerpt: 
Service industries - Marketing
Relevance: 
0.0000
 Beckwith, Harry
 2000
 Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
 9780446524179
Excerpt: 
Service industries - Marketing
Relevance: 
0.0000
 Lee, Kiyau Loo
 2000
ISBN 
 9789679933789
Excerpt: 
Industrial project management - Malaysia
Relevance: 
0.0000
 Pall, Gabriel R.
 2000
ISBN 
 9781574442397
Excerpt: 
Industrial management
Relevance: 
0.0000
 2000
ISBN 
 9780877572893
Excerpt: 
Service industries - Management
Relevance: 
0.0000
 Bing, Stanley
 1992
ISBN 
 9780688070731
Excerpt: 
Crazy bosses: spotting them, serving them, surviving them Bing, Stanley
Relevance: 
0.0000
 1988
 Perpustakaan Kuala Lumpur
Excerpt: 
Malaysian manufacturers exporters & service companies
Relevance: 
0.0000
 Albrecht, Karl
 1985
ISBN 
 9780870946592
Excerpt: 
Service industries -- United States -- Management
Relevance: 
0.0000
 Malaysia,   jurisdiction governed.
ISBN 
 9789678926492
Excerpt: 
Service industries  --  Taxation  --  Malaysia
Relevance: 
0.0000
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