Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN
9781606490976
Excerpt:
shows practitioners how to ground their strategic advice on empirical research that reveals the socio
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Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN
9781422170687
Excerpt:
TRUE STORY : How to Combine Story and Action to Transform Your Business / Montague, Ty, author.
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Dugdale, Keith Lambert, David
2011
Pustaka KL @ Keramat
ISBN
9780273750444
Excerpt:
Smarter selling : how to grow sales by building trusted relationships / Dugdale, Keith
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Kerpen, Dave
2011
Pustaka KL @ Keramat
ISBN
9780071813723
Excerpt:
Likeable social media : how to delight your customers, create an irresistible brand, and be
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Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN
9780062000453
Excerpt:
How companies win : profiting from demand-driven business models no matter what business you're in /
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Gillin, Paul.
2009 2008
ISBN
9781884956850
Excerpt:
Secrets of social media marketing : how to use online conversations and customer communities to
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Peppers, Don Rogers, Martha, PhD.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN
9780470227541
Excerpt:
Rules to break & laws to follow : How your business can beat the crisis of short-termism/ Peppers
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Knapp, Duane E.
2008
ISBN
9780071494410
Excerpt:
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands
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Gitomer's, Jeffrey
2008
Perpustakaan Kuala Lumpur
ISBN
9780137154104
Excerpt:
Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in
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Libert, Barry Spector, Jon
2008
ISBN
9780132244794
Excerpt:
We are smarter than me : how to unleash the power of crowds in your business / Libert, Barry
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Berenbaum, Diane 1956- Larkin, Tom 1953-
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN
9780787987527
Excerpt:
How to talk to customers : Creat a great impression every time with magic / Berenbaum, Diane 1956-
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Charan, Ram
2007
ISBN
9780141036878
Excerpt:
What the customer wants you to know : How everybody needs to think differently about sales / Charan
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