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Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN 
9781606490976
Excerpt: 
A stakeholder approach to issues management / Boutilier, Robert, 1950-
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Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN 
9780062000453
Excerpt: 
Customer service -- Management
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Jabatan
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone, Mark D
2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations Marone, Mark D
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