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Library: Perpustakaan Kuala Lumpur

Author

Keyes, Jessica, 1950-

(2)

(1)

(1)

Chase, Richard B.

(1)

(1)

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Davis , Mark M.

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(1)

Fischer, Thomas

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(1)

(1)

(1)

Gubbins, Edmund J.

(1)

(1)

Martin, James W.

(1)

(1)

(1)

(1)

(1)

Tyagi, Rajesh K.

(1)

(1)

Format

(16)

Language

(13)

Shelf Location

Management and Economic

Publication Date

-

(2)

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(2)

(2)

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Subject

Customer services.

(3)

Customer relations.

(2)

Customer services

(2)

Industrial management

(2)

Information technology -- management

(2)

(2)

Service industries - Management

(2)

Total quality management

(2)

Consumer satisfaction

(1)

Customer relations - Management

(1)

Customer services -- Management

(1)

Government publications -- Malaysia

(1)

Industrial management.

(1)

Industries -- Technological innovations

(1)

Industries - Social aspects

(1)

Manufacturing industries -- Management -- Case studies

(1)

Manufacturing industries - Management

(1)

Marketing -- Management

(1)

Office management

(1)

Performent -- Measurement.

(1)

Production management

(1)

Service Industries - Technological Innovations - Management

(1)

Service industries -- Management

(1)

Service industries -- Management -- Case studies

(1)

Service industries -- Design

(1)

Service industries -- Management.

(1)

Service industries - Technological innovations

(1)

Service industries -- Management.

(1)

Service industries -- quality control

(1)

Service industries.

(1)

Services industries - Management

(1)

Services industries -- Customer services

(1)

Services industries -- Management

(1)

Six sigma (Quality control standard)

(1)

Success in business.

(1)

Technological innovations -- Economic aspects

(1)

Total quality management -- Case studies

(1)

Value analysis (Cost control)

(1)

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Cover image for ROOTS AND ENABLERS OF SERVICE OPERATIONS EXCELLENCE

ROOTS AND ENABLERS OF SERVICE OPERATIONS EXCELLENCE

ROOTS AND ENABLERS OF SERVICE OPERATIONS EXCELLENCE

FAZLI IDRIS

2019

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789674128319

Excerpt:

Service industries -- Management

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Cover image for Living innovation : competing in the 21st century access economy

Living innovation : competing in the 21st century access economy

Mathe, Hervé

2016 2015

Perpustakaan Kuala Lumpur

ISBN

9789814719575

Excerpt:

Service industries - Technological innovations

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Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business

The customer service solution : managing emotions, trust, and control to win your customer's business

Dasu, Sriram Chase, Richard B.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071809931

Excerpt:

Service industries - Management

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Cover image for Stewardship : choosing service over self-interest

Stewardship : choosing service over self-interest

Block, Peter.

2013

Perpustakaan Kuala Lumpur

ISBN

9781609948221

Excerpt:

Industrial management.

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Cover image for Uncommon service : how to win by putting customers at the core of your business

Uncommon service : how to win by putting customers at the core of your business

Frei, Frances Morriss, Anne

2012

Perpustakaan Kuala Lumpur

ISBN

9781422133316

Excerpt:

Service industries - Management

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Cover image for Service business development : strategies for value creation in manufacturing firms

Service business development : strategies for value creation in manufacturing firms

Fischer, Thomas Gebauer, Heiko Fleisch, Elgar

2012

Perpustakaan Kuala Lumpur

ISBN

9781107022454

Excerpt:

Manufacturing industries - Management

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Cover image for Design at your service : how to improve your business with the help of a designer

Design at your service : how to improve your business with the help of a designer

Vilades, Xenia

2011

Perpustakaan Kuala Lumpur

ISBN

9788492643561

Excerpt:

Service industries -- Management.

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Cover image for Marketing IT products and services

Marketing IT products and services

Keyes, Jessica, 1950-

2010

Perpustakaan Kuala Lumpur

ISBN

9781439803196

Excerpt:

Industrial management

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Cover image for Marketing IT products and services :

Marketing IT products and services :

Keyes, Jessica, 1950-

2010

Perpustakaan Kuala Lumpur

ISBN

9781439803196

Excerpt:

Industrial management

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Cover image for Lean six sigma for the office

Lean six sigma for the office

Martin, James W.

2009

Perpustakaan Kuala Lumpur

ISBN

9781420068795

Excerpt:

Service industries -- quality control

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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

Perpustakaan Kuala Lumpur

ISBN

9780470189085

Excerpt:

The best service is no service : how to liberate your customers from customer service, keep them

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Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement

A complete and balanced service scorecard : creating value through sustained performance improvement

Tyagi, Rajesh K. Gupta, Praveen

2008

Perpustakaan Kuala Lumpur

ISBN

9780131986008

Excerpt:

Service industries -- Management.

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PENAFIAN : Perpustakaan Kuala Lumpur (PKL) adalah tidak bertanggungjawab bagi apa-apa kehilangan atau kerugian yang disebabkan oleh penggunaan mana-mana maklumat yang diperolehi dari laman web ini serta tidak boleh ditafsirkan.

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