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Cover image for Jurnal PPM
Jurnal PPM
Persatuan Pustakawan Malaysia
2023 2022 2021 2020 2019
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9771823630002
Excerpt: 
Library services -- Malaysia -- Periodicals
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Cover image for Assessing service quality : satisfying the expectations of library customers
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913086
Excerpt: 
Assessing service quality : satisfying the expectations of library customers / Hernon, Peter
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Cover image for New routes to library success : 100+ ideas from outside the stacks
New routes to library success : 100+ ideas from outside the stacks
Doucett, Elisabeth, author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913130
Excerpt: 
New routes to library success : 100+ ideas from outside the stacks / Doucett, Elisabeth
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Cover image for Leading libraries : how to create a service culture
Leading libraries : how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Leading libraries : how to create a service culture / VanDuinkerken, Wyoma
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Cover image for Social media for creative libraries
Social media for creative libraries
Bradley, Phil
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai
ISBN 
9781856047135
Excerpt: 
Information services -- Computer network resources
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