Gregerman, Alan S.
2012
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN
9789833832903
Excerpt:
How to be a genius at work: unlocking the brilliance in yourself, your colleagues, and your
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Bettencourt, Lance A.
2010
ISBN
9780071713009
Excerpt:
Service innovation : how to go from customer needs to breakthrough services / Bettencourt, Lance A.
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Knapp, Duane E.
2008
ISBN
9780071494410
Excerpt:
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands
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Libert, Barry Spector, Jon
2008
ISBN
9780132244794
Excerpt:
We are smarter than me : how to unleash the power of crowds in your business / Libert, Barry
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Tschohl, John
2006
ISBN
9789837205567
Excerpt:
Loyal for life : how to take unhappy customers form hell to heaven in 60 seconds or less Tschohl
Relevance:
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Gattorna, John
2006
Perpustakaan Kuala Lumpur
ISBN
9780273706144
Excerpt:
Living supply chains: how to mobilize the enterprise around delivering what your customers want/
Relevance:
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Ranadive, Vivek.
2006
ISBN
9780071450140
Excerpt:
The power to predict : how real-time businesses anticipate customer needs, create opportunities
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Malouf, Doug
2002
ISBN
9781865089577
Excerpt:
How to kiss and keep your customers and kick the competition Malouf, Doug
Relevance:
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McDonald, Malcolm Rogers, Beth Woodburn, Diana
2000
Perpustakaan Kuala Lumpur
ISBN
9780750646154
Excerpt:
Key customers: How to manage them profitably McDonald, Malcolm
Relevance:
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Payne, Shelia
1999
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN
9780717297405
Excerpt:
Delivering customers service : how to win a competitive edge through managing customer
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