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Subject: Consumer satisfaction

Author

(5)

(5)

Buchanan, Richard W.

(3)

Vitale, Joe 1953-

(3)

Zanetti, Daniel.

(3)

Aaronson, Kathy

(2)

Cutting, Donna 1966-

(2)

Donoghue, Karen

(2)

Fleming, John H.

(2)

Hammer, Michael

(2)

(2)

(2)

(2)

Alderman, Jerry D.

(1)

(1)

(1)

Blackshaw, Pete

(1)

(1)

(1)

(1)

De Bonis, J. Nicholas

(1)

Degen, Helmut, 1964-

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

Heppell, Michael.

(1)

Horovitz, Jacques

(1)

(1)

(1)

Kinni, Theodore B,

(1)

(1)

Md. Asrul Nasid Masrom, Dr., author.

(1)

(1)

Pigues, D. Keith

(1)

Power, James D.

(1)

Ranadive, Vivek.

(1)

Reichheld, Fried

(1)

(1)

Robinette, Scott

(1)

(1)

Shedroff, Nathan

(1)

(1)

(1)

(1)

Wilson, Charles

(1)

Yuan, Xiaowei, 1963-

(1)

Zainuddin Zakaria

(1)

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(55)

Language

(34)

(3)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Shelf Location

Management and Economic

Publication Date

-

(12)

(11)

(9)

(5)

(5)

(4)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(23)

Customer services

(16)

Customer services -- Management

(7)

Customer loyalty

(5)

Services industries -- Customer services

(5)

Services industries -- Management

(5)

Success in business

(5)

(4)

Advertising -- Psychological aspects

(3)

Borton, Bruce, 1886-1967

(3)

Customer services - Management

(3)

(3)

Organizational change

(3)

Organizational effectiveness

(3)

(3)

Social responsibility of business

(3)

Succes in business

(3)

Brand name products -- Marketing

(2)

Customer relations - Management

(2)

Customer service

(2)

Marketing - Management

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

Strategic planning

(2)

Business -- Data processing -- Management

(1)

Construction industry -- Quality control

(1)

Customer relations -- Management

(1)

Customer service - Management

(1)

Customer services -- Management

(1)

Customers services

(1)

Employee motivation

(1)

(1)

Government publications -- Malaysia

(1)

Interpersonal relations

(1)

(1)

Marketing - Research

(1)

Real-time data processing -- Management

(1)

Sales management

(1)

Supervision of employees

(1)

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Cover image for Rethinking competitive advantage : new rules for the digital age

Rethinking competitive advantage : new rules for the digital age

Rethinking competitive advantage : new rules for the digital age

Charan, Ram

2021

Perpustakaan Medan Idaman Pustaka KL @ Keramat

ISBN

9781847943477

Relevance:

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Available:

Cover image for EVOLUSI KAEDAH PENGUKURAN KEPUASAN DALAM INDUSTRI PEMBINAAN

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Md. Asrul Nasid Masrom, Dr., author.

2017

Pustaka KL @ Keramat

ISBN

9789672110415

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Cover image for Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet

Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet

Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet

Kaufman, Ron

2012

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

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Cover image for UX best practices : how to achieve more impact with user experience

UX best practices : how to achieve more impact with user experience

UX best practices : how to achieve more impact with user experience

Degen, Helmut, 1964- Yuan, Xiaowei, 1963-

2012

Perpustakaan Kuala Lumpur

ISBN

9780071752510

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1.0000

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Cover image for Winning with customers: a playbook for B2B

Winning with customers: a playbook for B2B

Winning with customers: a playbook for B2B

Pigues, D. Keith Alderman, Jerry D.

2010

Perpustakaan Kuala Lumpur

ISBN

9780470547991

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1.0000

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Cover image for Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Jacka, J. Mike

2009

Perpustakaan Kuala Lumpur

ISBN

9780470444580

Relevance:

1.0000

Available:

Cover image for Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Jacka, J. Mike

2009

ISBN

9780470444580

Relevance:

1.0000

Available:

Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

Perpustakaan Kuala Lumpur

ISBN

9780470189085

Relevance:

1.0000

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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

ISBN

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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service

The celebrity experience : Insider secrets to delivering red-carpet customer service

The celebrity experience : Insider secrets to delivering red-carpet customer service

Cutting, Donna 1966-

2008

ISBN

9780470174012

Relevance:

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Cover image for What's the secrets?

What's the secrets?

What's the secrets?

Dijulius, John R. 1964-

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780470196120

Relevance:

1.0000

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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs

When customers think we don't care : ending actions that self-destruct companies, customer service and jobs

When customers think we don't care : ending actions that self-destruct companies, customer service and jobs

Buchanan, Richard W.

2008

ISBN

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