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Maxine Teo
2020
Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN 
9789811454806
Excerpt: 
Customer relations
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Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN 
9781606490976
Excerpt: 
Customer relations
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Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118018217
Excerpt: 
Customer relations -- Management
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Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN 
9780071745093
Excerpt: 
Customer relations
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Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN 
9780062000453
Excerpt: 
Customer service -- Management
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Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Customer relations
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Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Customer relations
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Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN 
9781595620163
Excerpt: 
Customer relations
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Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781595620163
Excerpt: 
Customer relations
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Customer relations
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Page, Rick
2006
Perpustakaan Kuala Lumpur
ISBN 
9780071465021
Excerpt: 
Customer relations
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Customer relations
Relevance: 
0.0000
Available: