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Cover image for Leading libraries : how to create a service culture
Leading libraries : how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Leading libraries : how to create a service culture / VanDuinkerken, Wyoma
Relevance: 
0.3723
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Cover image for Getting Started In Service Design : A How To Do It Manual For Librarians
Getting Started In Service Design : A How To Do It Manual For Librarians
Marquez, Joe J., Downey, Annie,
2017
ISBN 
9780838915646
Excerpt: 
Getting Started In Service Design : A How To Do It Manual For Librarians Marquez, Joe J.,
Relevance: 
0.0000
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Cover image for New routes to library success : 100+ ideas from outside the stacks
New routes to library success : 100+ ideas from outside the stacks
Doucett, Elisabeth, author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913130
Excerpt: 
Public libraries -- Administration.
Relevance: 
0.0000
Available:
Cover image for Putting the user first : 30 strategies for transforming library services
Putting the user first : 30 strategies for transforming library services
McDonald, Courtney Greene
2014
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780838987322
Excerpt: 
Public services (Libraries)
Relevance: 
0.0000
Available:
Cover image for Personalising library services in higher education : the boutique approach
Personalising library services in higher education : the boutique approach
Priestner, Andy Tilley, Elizabeth
2012
Perpustakaan Kuala Lumpur
ISBN 
9781409431800
Excerpt: 
Academic libraries -- Case studies
Relevance: 
0.0000
Available:
Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Public services (Libraries)
Relevance: 
0.0000
Available:
Cover image for Best practices in access services
Best practices in access services
2009
Perpustakaan Kuala Lumpur
ISBN 
9780789038524
Excerpt: 
Academic libraries -- United States -- Case studies
Relevance: 
0.0000
Available:
Cover image for Thinking outside the book : essays for innovative librarians
Thinking outside the book : essays for innovative librarians
Smallwood, Carol, 1939- Greiner, Joy M.
2008
Perpustakaan Kuala Lumpur
ISBN 
9780786435753
Excerpt: 
Thinking outside the book : essays for innovative librarians / Smallwood, Carol, 1939-
Relevance: 
0.0000
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Cover image for Creating the customer-driven library : building on the bookstore model
Creating the customer-driven library : building on the bookstore model
Woodward, Jeannette A.
2005
ISBN 
9780838908884
Excerpt: 
Libraries -- Space utilization -- Social aspects
Relevance: 
0.0000
Available: