
Title:
 What to say when things get tough :    business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
Author:
 Greenberger, Leonard S.
ISBN:
 9780071806435
Personal Author:
 
Publication Information:
 New York :    McGraw-Hill,    2013.
Physical Description:
 xxix, 224 p. ;    23 cm
Available:*
Library  | Item Barcode  | Material Type  | Shelf Number  | Status  | 
|---|---|---|---|---|
Searching...  | 39292004353543 | Adult Bussiness & Economic (openshelf) | 658.45/GRE | Searching...  |