Maxine Teo
 2020
 Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN 
 9789811454806
Excerpt: 
Customer relations
Relevance: 
0.0000
 Boutilier, Robert,   1950-
 Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
 2013 2012
 Perpustakaan Kuala Lumpur
ISBN 
 9781606490976
Excerpt: 
Customer relations
Relevance: 
0.0000
 Carroll, Becky, 1966-
 2011
 Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
 9781118018217
Excerpt: 
Customer relations -- Management
Relevance: 
0.0000
 Rickenbacher, Colleen A. Scannell, Edward E.
 2010
ISBN 
 9780071745093
Excerpt: 
Customer relations
Relevance: 
0.0000
 Kash, Rick Calhoun, David
 2010
 Perpustakaan Kuala Lumpur
ISBN 
 9780062000453
Excerpt: 
Customer service -- Management
Relevance: 
0.0000
 Jacka, J. Mike
 2009
 Perpustakaan Kuala Lumpur
ISBN 
 9780470444580
Excerpt: 
Customer relations
Relevance: 
0.0000
 Jacka, J. Mike
 2009
ISBN 
 9780470444580
Excerpt: 
Customer relations
Relevance: 
0.0000
 Fleming, John H.
 2007
 Perpustakaan Kuala Lumpur
ISBN 
 9781595620163
Excerpt: 
Customer relations
Relevance: 
0.0000
 Fleming, John H.
 2007
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
 9781595620163
Excerpt: 
Customer relations
Relevance: 
0.0000
 Marone , Mark D. Lunsford, Seleste E.
 2006 2005
ISBN 
 9780793188604
Excerpt: 
Customer relations
Relevance: 
0.0000
 Page, Rick
 2006
 Perpustakaan Kuala Lumpur
ISBN 
 9780071465021
Excerpt: 
Customer relations
Relevance: 
0.0000
 Marone , Mark D. Lunsford, Seleste E.
 2006 2005
ISBN 
 9780793188604
Excerpt: 
Customer relations
Relevance: 
0.0000

