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Cover image for Customers relationship management : creating competitive advantage through win-win ralationship strategies
Title:
Customers relationship management : creating competitive advantage through win-win ralationship strategies
Author:
Storhacla, Kaj

Lehtinen, Jarmo R.
ISBN:
9780071206785
Personal Author:
Storhacla, Kaj
Publication Information:
Singapore : McGraw-Hill, 2001
Physical Description:
160 p. ; 23 cm
Subject Term:
Customers relations - Management

Customers services
Added Author:
Lehtinen, Jarmo R.
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