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00PKL

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9781576755822

Excerpt:

A complaint is a gift: Recovering customer loyalty when things go wrong

Relevance:

0.7439

Available:

Durkin, Dianne

2005

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9780814408179

Excerpt:

The loyalty advantage: essential steps to energize your company, your customers, your brand. Durkin

Relevance:

0.0000

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