Godin, Seth
 2000
 Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
 9780743220651
Excerpt: 
Customer relations - Management
Relevance: 
0.0000
 Brown, Stanley A.
 2000
ISBN 
 9780470831069
Excerpt: 
Customer relations - Management
Relevance: 
0.0000
 2000
ISBN 
 9780471644095
Excerpt: 
Customer relationship management
Relevance: 
0.0000
 Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
 2000
ISBN 
 9780787953102
Excerpt: 
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management
Relevance: 
0.0000
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