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Peverell, Roger
2017
Perpustakaan Kuala Lumpur
ISBN
9781907794490
Excerpt:
Financial services industry -- Customer services.
Relevance:
0.0000
Wirtz, Jochen
2017
Perpustakaan Kuala Lumpur
ISBN
9781944659059
Excerpt:
Service industries -- Marketing.
Relevance:
0.0000
Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN
9789814719575
Excerpt:
Customer services
Relevance:
0.0000
Faris Azzaki, 1990- author. Amir Faisal, author. Mohamad Ezrin Shah, editor.
2014
Pustaka KL @ Keramat
ISBN
9789671186671
Excerpt:
Customer services
Relevance:
0.0000
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN
9781422170687
Excerpt:
Branding (Marketing)
Relevance:
0.0000
Imbriano, Lou
2012
Perpustakaan Kuala Lumpur
ISBN
9780071775267
Excerpt:
Customer services.
Relevance:
0.0000
Cheverton, Peter.
2012
Perpustakaan Kuala Lumpur
ISBN
9780749463519
Excerpt:
Customer services.
Relevance:
0.0000
Turow, Joseph.
2011
Perpustakaan Kuala Lumpur
ISBN
9780300165012
Excerpt:
Customer services -- Technological innovations.
Relevance:
0.0000
Gallo , Carmine
2011
Perpustakaan Kuala Lumpur
ISBN
9780071773171
Excerpt:
The power of Foursquare : 7 innovative ways to get customers to check in wherever they are /
Relevance:
0.0000
Leadbetter, Jane
2011
Perpustakaan Kuala Lumpur
ISBN
9781852526719
Excerpt:
Sales & service excellence / Leadbetter, Jane
Relevance:
0.0000
Kramer, Larry 1950-
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9780061984976
Excerpt:
Customer services
Relevance:
0.0000
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9780982908310
Excerpt:
Customer services
Relevance:
0.0000
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