When customers think we don't care
by
Buchanan, Richard W.
Title
:
When customers think we don't care
Author
:
Buchanan, Richard W.
ISBN
:
9780074709306
Personal Author
:
Buchanan, Richard W.
Publication Information
:
New York : McGraw-Hill Book Company 2002
Physical Description
:
viii, 288 p. ; 21 cm.
Subject Term
:
Customer relations
Consumer satisfaction
Customer services
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292002112439 | Adult Non-fiction Book | 658.812/BUC | Due 7/19/06 |