Going the extra smile : creating remarkable customer expirence
Title
:
Going the extra smile : creating remarkable customer expirence
ISBN
:
9789810680961
Publication Information
:
Jorung : Prentice Hall, c2009.
Physical Description
:
xxv, 187 p. : ill. ; 23 cm.
General Note
:
Includes index.
Subject Term
:
Customer services
Customer relations
Success in business
Customer satisfaction