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CRM at the speed of light

by

Greenberg, Paul

Title

:

CRM at the speed of light

Author

:

Greenberg, Paul

ISBN

:

9780072127829

Personal Author

:

Greenberg, Paul

Publication Information

:

New York : Mcgraw Hill 2001

Physical Description

:

360 p. ; 23 cm.

Subject Term

:

Customer relations

Electronic commerce