Service management : operations, strategy, information technology
by
Fitzsimmons, James A.
Title
:
Service management : operations, strategy, information technology
Author
:
Fitzsimmons, James A.
ISBN
:
9780071289276
Personal Author
:
Fitzsimmons, James A.
Edition
:
Seventh edition
Publication Information
:
New York : McGraw-Hill, c2011.
Physical Description
:
541 p. ; 28 cm.
General Note
:
Includes index.
Subject Term
:
Service industries - Management
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul | 39292004230585 | Adult Bussiness & Economic (openshelf) | 658/FIT | Economy & Business |
| Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail | 39292004234675 | Adult Bussiness & Economic (openshelf) | 658/FIT | Economy & Business |