The librarian as information consultant : transforming reference for the Information Age
by
Murphy, Sarah Anne
Title
:
The librarian as information consultant : transforming reference for the Information Age
Author
:
Murphy, Sarah Anne
ISBN
:
9780838910863
Personal Author
:
Murphy, Sarah Anne
Publication Information
:
Chicago : American Library Association, 2011, ©2011.
Physical Description
:
xi, 106 pages : illustrations ; 26 cm.
Contents
:
The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
Subject Term
:
Reference services (Libraries) -- Forecasting
Reference services (Libraries) -- Management
Information consultants
Reference librarians -- Effect of technological innovations on
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292004207355 | Adult Reference | (R)025.52/MUR | Reference Material |