Service offerings and agreements : a guide for ITIL V3 Intermediate exam candidates
by
 
Griffiths, Richard

Title
: 
Service offerings and agreements : a guide for ITIL V3 Intermediate exam candidates

Author
: 
Griffiths, Richard

ISBN
: 
9781906124601

Personal Author
: 
Griffiths, Richard

Publication Information
: 
London : British Computer Society, 2010.

Physical Description
: 
xxiii, 200 p. : ill. ; 25 cm.

General Note
: 
Includes index.

Subject Term
: 
Information technology -- Management -- Examinations -- Study guides
 
Support services (Management) -- Examinations -- Study guides.
 
Computer technical support -- Examinations -- Study guides.


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292004250649Adult Reference(R)658.4038/GRIOpen shelf