Crucial conversations : tools for talking when stakes are high
by
Grenny, Joseph.
Title
:
Crucial conversations : tools for talking when stakes are high
Author
:
Grenny, Joseph.
Switzler, Al.
ISBN
:
9780071771320
Edition
:
2nd ed.
Publication Information
:
New York : McGraw-Hill, c2012.
Physical Description
:
xviii, 244 p. ; 24 cm.
Subject Term
:
Interpersonal communication.
Interpersonal relations.
Added Author
:
Grenny, Joseph.
Switzler, Al.