Winning the customer : turn consumers into fans and get them to spend more
by
 
Imbriano, Lou

Title
: 
Winning the customer : turn consumers into fans and get them to spend more

Author
: 
Imbriano, Lou

ISBN
: 
9780071775267

Personal Author
: 
Imbriano, Lou

Publication Information
: 
New York : McGraw-Hill, c2012.

Physical Description
: 
xxi, 214 p. ; 24 cm.

General Note
: 
Includes index.

Subject Term
: 
Marketing.
 
Creative ability in business.
 
Consumer satisfaction.
 
Customer services.


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292004249657Adult Bussiness & Economic (openshelf)658.802/IMBEconomy & Business