Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
by
Kaufman, Ron
Title
:
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Author
:
Kaufman, Ron
ISBN
:
9789810718329
Personal Author
:
Kaufman, Ron
Publication Information
:
Singapore : Ron Kaufman, c2012.
Physical Description
:
xxv, 318 p. : ill. ; 23 cm.
General Note
:
Includes index.
Subject Term
:
Customer relations
Customer services
Interpersonal relations
Consumer satisfaction
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292004278258 | Adult Bussiness & Economic (openshelf) | 658.812/KAU | Economy & Business |
| Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail | 39292004257038 | Adult Bussiness & Economic (openshelf) | 641.812/KAU | Economy & Business |