Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
by
Patterson, Kerry
Title
:
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
Author
:
Patterson, Kerry
Grenny, Joseph
McMillan, Ron
Switzler, Al
ISBN
:
9780071446525
Personal Author
:
Patterson, Kerry
Publication Information
:
2005
New York : McGraw-Hill, 2005
Physical Description
:
284 p. ; 23 cm
General Note
:
Includes index
Subject Term
:
Interpersonal confrontation
Added Author
:
Grenny, Joseph
McMillan, Ron
Switzler, Al
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292003341186 | Adult Non-fiction Book | 158.2/CRU | Open shelf |