People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situations
by
Lucas, Robert W.
Title
:
People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situations
Author
:
Lucas, Robert W.
ISBN
:
9780814472613
Personal Author
:
Lucas, Robert W.
Publication Information
:
New York : American Management Association, 2005.
Physical Description
:
xii, 212 p. : 23 cm.
General Note
:
Includes index.
Subject Term
:
Interpersonal communication
Conflict management
Employees -- Training of