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Cover image for No thanks, I'm just looking : sales techniques for turning shoppers into buyers
Friedman, Harry J. Friedman, Harry J.
2012
Perpustakaan Kuala Lumpur
ISBN 
9781118153406
Excerpt: 
Customer services.
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Cover image for The social media strategist :   build a successful program from the inside out
Barger, Christopher. Barger, Christopher.
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071768252
Excerpt: 
Customer service.
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Cover image for The customer experience edge :   technology and techniques for delivering an enduring, profitable and positive experience to your customers
Soudagar, Reza Iyer, Vinay Hildebrand, Volker Soudagar, Reza Iyer, Vinay
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071786973
Excerpt: 
Customer services - Technological innovations
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Cover image for Uncommon service : how to win by putting customers at the core of your business
Frei, Frances Morriss, Anne Frei, Frances Morriss, Anne
2012
Perpustakaan Kuala Lumpur
ISBN 
9781422133316
Excerpt: 
Uncommon service : how to win by putting customers at the core of your business / Frei, Frances
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Cover image for Key account management : tools and techniques for achieving profitable key supplier status
Cheverton, Peter. Cheverton, Peter.
2012
Perpustakaan Kuala Lumpur
ISBN 
9780749463519
Excerpt: 
Customer services.
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Cover image for Service business development : strategies for value creation in manufacturing firms
Fischer, Thomas Gebauer, Heiko Fleisch, Elgar Fischer, Thomas Gebauer, Heiko
2012
Perpustakaan Kuala Lumpur
ISBN 
9781107022454
Excerpt: 
Customer services.
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Cover image for Superior customer value : strategies for winning and retaining customers
Weinstein, Art Weinstein, Art
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439861288
Excerpt: 
Customer services -- Management.
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Cover image for Superior customer value : strategies for winning and retaining customers
Weinstein, Art Weinstein, Art
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439861288
Excerpt: 
Customer services -- Management.
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Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958- Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
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Cover image for The power of Foursquare :   7 innovative ways to get customers to check in wherever they are
Gallo , Carmine Gallo , Carmine
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071773171
Excerpt: 
The power of Foursquare : 7 innovative ways to get customers to check in wherever they are /
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Cover image for Perfect phrases for the sales call :   hundreds of ready-to-use phrases for persuading customers to buy any product or service
Brooks, Jeb Brooks, William T., 1945- Brooks, Jeb Brooks, William T., 1945-
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071745048
Excerpt: 
Perfect phrases for the sales call : hundreds of ready-to-use phrases for persuading customers to
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Cover image for The hidden power of your customers : four keys to growing your business through existing customers
Carroll, Becky, 1966- Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118018217
Excerpt: 
Customer services -- Management
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