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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950- Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Interpersonal communication.
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Cover image for How people tick : a guide to over 50 types of difficult people and how to handle them
How people tick : a guide to over 50 types of difficult people and how to handle them
Leibling, Mike Leibling, Mike
2010
Perpustakaan Jabatan
ISBN 
9780749454593
Excerpt: 
Interpersonal conflict
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Cover image for How people tick : a guide to over 50 types of difficult people and how to handle them
How people tick : a guide to over 50 types of difficult people and how to handle them
Leibling, Mike Leibling, Mike
2010
Perpustakaan Kuala Lumpur
ISBN 
9780749454593
Excerpt: 
Interpersonal conflict
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Cover image for Dealing with difficult people
Dealing with difficult people
Lilley, Roy C. Lilley, Roy C.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780749456603
Excerpt: 
Interpersonal conflict
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Cover image for How people tick : a guide to over 50 types of difficult people and how to handle them
How people tick : a guide to over 50 types of difficult people and how to handle them
Leibling, Mike Leibling, Mike
2010
ISBN 
9780749454593
Excerpt: 
Interpersonal conflict
Relevance: 
0.0000
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Cover image for Dealing with difficult people
Dealing with difficult people
Lilley, Roy C. Lilley, Roy C.
2010
ISBN 
9780749456603
Excerpt: 
Interpersonal conflict
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Cover image for Dealing with difficult people
Dealing with difficult people
Lilley, Roy C. Lilley, Roy C.
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780749456603
Excerpt: 
Interpersonal conflict
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Cover image for How people tick : a guide to over 50 types of difficult people and how to handle them
How people tick : a guide to over 50 types of difficult people and how to handle them
Leibling, Mike Leibling, Mike
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780749454593
Excerpt: 
Interpersonal conflict
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Cover image for Comebacks at work : using conversation to master confrontation
Comebacks at work : using conversation to master confrontation
Reardon, Kathleen Kelley Noblet, Christopher T. Reardon, Kathleen Kelley Noblet, Christopher T.
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780061771026
Excerpt: 
Interpersonal conflict
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Cover image for The twisted sisterhood : unraveling the dark legacy of female friendships
The twisted sisterhood : unraveling the dark legacy of female friendships
Valen, Kelly Valen, Kelly
2010
ISBN 
9780345520517
Excerpt: 
Interpersonal conflict.
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Cover image for Working with difficult people
Working with difficult people
Lundin, William 1923- Lundin, Kathleen Dobson, Michael S. Lundin, William 1923- Lundin, Kathleen
2009
Perpustakaan Kuala Lumpur
ISBN 
9780814401682
Excerpt: 
Interpersonal conflict -- case studies.
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Cover image for I hate people! : kick loose from the overbearing and underhanded jerks at work and get what you want out of your job
I hate people! : kick loose from the overbearing and underhanded jerks at work and get what you want out of your job
Littman, Jonathan Hershon, Marc Littman, Jonathan Hershon, Marc
2009
Perpustakaan Kuala Lumpur
ISBN 
9780316032292
Excerpt: 
Interpersonal conflict
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