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Cover image for Amaze your customer! : creative tips on winning and keeping your customers
Amaze your customer! : creative tips on winning and keeping your customers
Zanetti, Daniel. Zanetti, Daniel.
2006
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780749445577
Excerpt: 
Amaze your customer! : creative tips on winning and keeping your customers Zanetti, Daniel.
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Cover image for Amaze your customer! : creative tips on winning and keeping your customers
Amaze your customer! : creative tips on winning and keeping your customers
Zanetti, Daniel. Zanetti, Daniel.
2006
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780749445577
Excerpt: 
Amaze your customer! : creative tips on winning and keeping your customers Zanetti, Daniel.
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Cover image for Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Brinkman, Rick Kirschner, Rick Brinkman, Rick Kirschner, Rick
2006
ISBN 
9780071448024
Excerpt: 
Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please
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Cover image for Amaze your customer! : creative tips on winning and keeping your customers
Amaze your customer! : creative tips on winning and keeping your customers
Zanetti, Daniel. Zanetti, Daniel.
2006
ISBN 
9780749445577
Excerpt: 
Amaze your customer! : creative tips on winning and keeping your customers Zanetti, Daniel.
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Cover image for The golden apple : how to grow opportunity and harvest success
The golden apple : how to grow opportunity and harvest success
Aaronson, Kathy Aaronson, Kathy
2006
ISBN 
9780471777823
Excerpt: 
Consumer satisfaction
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Cover image for Service strategy: management moves for customer results
Service strategy: management moves for customer results
Horovitz, Jacques Horovitz, Jacques
2004
ISBN 
9780273675839
Excerpt: 
Service strategy: management moves for customer results/ Horovitz, Jacques
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Cover image for Simply better : winning and keeping customers by delivering what matters most
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick Meehan, Sean Barwise, Patrick Meehan, Sean
2004
ISBN 
9780875843988
Excerpt: 
Customer satisfaction -- Evaluation
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Cover image for Value-based marketing for bottom-line success
Value-based marketing for bottom-line success
De Bonis, J. Nicholas Balinski, Eric Allen, Phil De Bonis, J. Nicholas Balinski, Eric
2003
ISBN 
9780071396561
Excerpt: 
Customer services - Management
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Cover image for Business process mapping
Business process mapping
Jacka, J. Mike Keller, Paulette J. Jacka, J. Mike Keller, Paulette J.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780471079774
Excerpt: 
Consumer satisfation
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Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs
When customers think we dont care : ending action that self-destruct companies, customers service and jobs
Buchanan, Richard W. Buchanan, Richard W.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780074709306
Excerpt: 
When customers think we dont care : ending action that self-destruct companies, customers service
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Cover image for Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Naylor, Mary Greco, Susan Naylor, Mary Greco, Susan
2002
Perpustakaan Kuala Lumpur
ISBN 
9780658001444
Excerpt: 
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
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Cover image for Total access
Total access
McKenna, Regis McKenna, Regis
2002
ISBN 
9781578512447
Excerpt: 
Consumer satisfaction
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