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0000PKLTEST

Customer eguity : building and managing relationships as valuable assets

Blattberg, Robert C. Getz, Gary Thomas, Jacquelyn S. Blattberg, Robert C. Getz, Gary

2001

Perpustakaan Kuala Lumpur

ISBN

9780875847641

Excerpt:

Customer services - Marketing

Relevance:

0.0000

Available:

Customer equity

Blattberg, Robert C. Getz, Gary Blattberg, Robert C. Getz, Gary

2001

Perpustakaan Kuala Lumpur

ISBN

9780875847641

Excerpt:

Customer services - Marketing

Relevance:

0.0000

Available:

E-service

Zemke, Ron Connellan, Tom Zemke, Ron Connellan, Tom

2001

Perpustakaan Kuala Lumpur

ISBN

9780814406069

Excerpt:

E-service Zemke, Ron

Relevance:

0.0000

Available:

Key customers: How to manage them profitably

McDonald, Malcolm Rogers, Beth Woodburn, Diana McDonald, Malcolm Rogers, Beth

2000

Perpustakaan Kuala Lumpur

ISBN

9780750646154

Excerpt:

Customer services

Relevance:

0.0000

Available:

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