Search Results for - Narrowed by: Electronic reference services (Libraries) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qf$003dSUBJECT$002509Subject$002509Electronic$002breference$002bservices$002b$002528Libraries$002529$002509Electronic$002breference$002bservices$002b$002528Libraries$002529$0026ps$003d300$0026isd$003dtrue?dt=list 2026-02-10T23:17:28Z Designing and implementing virtual reference services : a LITA guide ent://SD_ILS/0/SD_ILS:205995 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z Thomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555708993<br/> The cybrarian's web : an A-Z guide to 101 free Web 2.0 tools and other resources ent://SD_ILS/0/SD_ILS:186109 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z Peltier-Davis, Cheryl Ann.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781573874274<br/> Reference and information services in the 21st century : an introduction ent://SD_ILS/0/SD_ILS:183846 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z Cassell, Kay Ann&#160;Hiremath, Uma<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707408<br/> Virtual reference best practices : Tailoring services to your library ent://SD_ILS/0/SD_ILS:118366 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z Kern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909751<br/> Virtual reference service : from competencies to assessment ent://SD_ILS/0/SD_ILS:110583 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z 2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555705282<br/> Virtual reference service : from competencies to assessment ent://SD_ILS/0/SD_ILS:112623 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z 2008<br/>ISBN&#160;9781555705282<br/> Social software in libraries : building collaboration, communication, and community Online ent://SD_ILS/0/SD_ILS:205897 2026-02-10T23:17:28Z 2026-02-10T23:17:28Z Farkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781573872751<br/>