Search Results for Automobile industry and trade - Narrowed by: 2016 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dAutomobile$002bindustry$002band$002btrade$0026qf$003dPUBDATE$002509Publication$002bDate$0025092016$0025092016$0026ic$003dtrue$0026ps$003d300?dt=list 2026-05-30T14:06:10Z Driven to delight : delivering world-class customer experience the Mercedes-Benz way ent://SD_ILS/0/SD_ILS:237337 2026-05-30T14:06:10Z 2026-05-30T14:06:10Z Michelli, Joseph A.<br/>2016<br/>Perpustakaan Lembah Pantai<br/>ISBN&#160;9789814660594<br/> The Toyota way to service excellence : lean transformation in service organizations ent://SD_ILS/0/SD_ILS:243013 2026-05-30T14:06:10Z 2026-05-30T14:06:10Z Liker, Jeffrey K<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN&#160;9781259641107<br/>